Warranty

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Illumicare Group offers a full 4-Year Warranty on all LED lamps.

Purchase any LED lamp from Illumicare and it is automatically covered by our 4-Year Replacement Warranty.

Simply return any failed LED lamp to our warehouse, along with proof of purchase (invoice) and we will send you a new replacement lamp within 5 business days of receipt (if stock is available).

Please note: Illumicare’s warranty does not cover shipping costs to and from our facility.  Lamps that show signs of physical abuse, tampering or moisture damage will not be covered under warranty.

Download our warranty information by clicking here: LED Product Warranty.
Illumicare Group offers a Lifetime Warranty on all Brass Fixture Products.

Illumicare Group Limited’s brass fixtures are guaranteed to the original owner against defects in material and workmanship.

Without charge, Illumicare Group will replace any properly installed brass fixture which fails under normal operating conditions and has not undergone abuse beyond normal wear-and-tear within the specified warranty period.

Simply return any failed fixture to our warehouse, along with proof of purchase (invoice) and we will give you a new replacement within 5 business days of receipt (if stock is available).

Please note: Illumicare’s warranty does not cover shipping costs to and from our facility.  Fixtures that show signs of physical abuse, tampering or damage from improperly installed lamps will not be covered under warranty.

Download our warranty information by clicking here: Fixture Product Warranty.
Illumicare Group offers a Lifetime Warranty on all multi-tap low voltage transformers.

Purchase any multi-tap transformer from Illumicare and it is automatically covered by our Lifetime Warranty.

Illumicare Group Limited’s multi-tap transformers are guaranteed to the original owner against defects in material and workmanship.

Without charge, Illumicare Group will replace any properly installed transformer which fails under normal operating conditions and has not undergone abuse beyond normal wear-and-tear within the specified warranty period.

Please note: Illumicare’s warranty does not cover shipping costs to and from our facility.  Transformers that show signs of physical abuse, tampering or damage from unsafe or improper installation will not be covered under warranty.

Download our warranty information by clicking here: Transformer Product Warranty.

Contact us for more information.